There is a flip side to this, there are a lot of folks that have digestive tract problems. They can not eat at any place that serves cooked spicy foods. I know a gal that sued a local "Applebee" rst. chain. They offered a salmon plate. There was no warning that this was spicy hot. Placed this gal in the hospital. She recieved a 5 digit out of court settlement.. L.B. I suspect that a large chain like chile's doesn't have real atomic hot food because of the liability. People these days are lawsuit happy and I wouldn't doubt that someone would try to sue them if their food was too hot. Who would have beleived that you could sue because you spilled coffee in your lap while driving till it happened to McDonalds. The best solution is to find a small business that caters to chileheads or carry yer own sauces and powders to season the food more to your liking. Its a real shame but the lawyers have ruined it for everybody.