Had the same thing happen with 4 seedlings dying in transit. They promptly offered to reship at no charge which is the only right choice as far as I can see. Hopefully, better luck with the second batch :) Michael ----- Original Message ----- From: <JYANDERS@aol.com> To: <Chile-Heads@globalgarden.com> Cc: <PepperGrow@aol.com> Sent: Tuesday, March 16, 1999 5:05 PM Subject: [CH] The PeperShop >I ordered several chilies from the PepperShop over the internet a week or so >ago and when the order arrived, it was not what I expected. It appears that >the box sustained damage in transit and most of my order had died when the >soil it was shipped in leaked out of the damaged box. I sent the company an e- >mail explaining what I received yesterday. Today, they replied and said that >my entire order would be reshipped next week. I am very impressed with this >level of customer service since the damage sustained was out of their control. >I am not affiliated with the PepperShop (the usual disclaimers) but based on >what I have seen so far, I will order from them again. > >JMA