George, the latest -- American Air laid off 20,000 employees and therefore closed down all of its regional local offices (except for 9) and so when I got there, and plunked my 50c in the parking meter, there was no longer an office! They said that because I am changing carriers in Detroit, they could not e-mail me an e-ticket. Ye gods!!! They OWN TWA, for heaven's sake! But they assure me that I will get on the plane.... Penny, NY . ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/web/.