I'll give you a very abbreviated version of the story. Catharine ordered plants for the Herb sale for the Herb society (some of you may remember that), called several times to make sure they had the ordered plants, called the day before she drove to SP&H to pick up the plants and was assured everything was in order. She drove to SP&H in MS to pick up the plants and they didn't have them. Toured the facilities and discovered that most of their stock had been untended for a long period of time and was dead/dying. In short, it appears that the reason a number of people have had trouble getting what they order from SP&H is that they don't have many of the plants listed in the catalog. BTW, Catharine took photographs to document the condition of the place and their plants. I think that one of the reasons Catharine was so frustrated was that the herb sale involved ordering several thousand dollars worth of plants to sell at an event called something along the lines of Herbs for Atlanta. It was a "Southern" thing and she was trying to give business to a southern company. SP&H knew the importance of the order and they left her in the lurch very close to the date of the herb sale. Maybe she just got them in a bad year. Liz